Business Analyst

BA

Analyzing customers’ business needs to help them identify business problems and proposing solutions.
Acting as a liaison between the business side and Company’s service providers.
Identifying business needs, refining and clarifying the definition of that need, and defining a solution scope that can feasibly be implemented by the business.

Analizar las necesidades comerciales de los clientes para ayudarlos a identificar problemas comerciales y proponer soluciones.
Actuar como enlace entre el lado comercial y los proveedores de servicios de la Empresa.
Identificar las necesidades del negocio, refinar y aclarar la definición de esa necesidad, y definir un alcance de solución que el negocio pueda implementar de manera factible.

Business Analyst is the person who analyzes the business needs.

One important role into the scrum is the Bussines Analyst because clarify the business needs.

Delivery Director

DD

Responsible for leading high complexity accounts by coordinating PMs activities and performance, ensuring that financial and delivery goals are met.

Responsable de liderar cuentas de alta complejidad coordinando las actividades y el desempeño de los PM, asegurando que se cumplan los objetivos financieros y de entrega.

Delivery Manager

DM

Manage one or more projects to deliver a specific product via a multi-disciplinary, team.
Identify clients' needs and then determine how to meet them within the context of the business and in a cost-effective manner, minimizing risks and generating positive impacts.

Administre uno o más proyectos para entregar un producto específico a través de un equipo multidisciplinario.
Identifique las necesidades de los clientes y luego determine cómo satisfacerlas dentro del contexto del negocio y de una manera rentable, minimizando los riesgos y generando impactos positivos.

Facilities

Creating a safe, comfortable and productive working environment, by providing services and
operations consistent with Company objectives.

Crear un ambiente de trabajo seguro, cómodo y productivo, proporcionando servicios y
operaciones consistentes con los objetivos y la cultura de la Empresa.

Gatekeeper

GK

Profesional who performs as a technical interviewer in one or more practices. It can be written as GK.

Profesional que tiene el rol de entrevistador técnico en una o varias practicas. Se puede abreviar como GK.

Key Player

KP

Is an important profesional in a particular activity or company´s area.

Es un profesional importante en una actividad particular o área de la compañía.

This company needs a key player in a Design Thinking methodology.

Leader

Participation in presales.
Career development.
Good practices and service methodology.
Assignments and opportunities that may arise.
Annual performance evaluation.
Creation and monitoring of objectives.
Performance Review.
You must notify/consult for illness, procedures, vacations.

Participación en preventas.
Desarrollo de carrera.
Buenas prácticas y metodología de servicio.
Asignaciones y oportunidades que puedan surgir.
Evaluación anual de desempeño.
Creación y seguimiento de objetivos.
Revisión de desempeño.
Debe notificar / consultar por enfermedad, procedimientos, vacaciones.

Product Owner

PO

Is the person with the role to do a users stories and create the product backlog, is part of the scrum team.

Es la persona con el rol de hacer las historias de usuario y crear el product backlog, es parte del equipo de scrum (ágil).

The product owner is responsible for creating the product backlog.

Project Manager

PM

Enable development teams to work effectively together with the client and support our project operation. Servant leadership role who facilitates and supports teams in delivering high value solutions to our customers.

Permita que los equipos de desarrollo trabajen de manera efectiva junto con el cliente y respalden la operación de nuestro proyecto. Rol de liderazgo de servicio que facilita y apoya a los equipos en la entrega de soluciones de alto valor a nuestros clientes.

Quality Analyst

QA

Among its obligations is to design and implement test plans for products, communicate the quantitative and qualitative results of the test results to the development team.

Dentro de sus obligaciones está diseñar e implementar planes de prueba para productos, comunicar los resultados cuantitativos y cualitativos de los resultados de las pruebas al equipo de desarrollo.

Quality Control

QC

Perform complex tasks on time and in scope with little or no technical supervision on all phases of the testing life cycle.
Expert in the different activities of the testing process and for different types of applications in low to mid complexity projects.

Realiza tareas complejas a tiempo y dentro del alcance con poca o ninguna supervisión técnica en todas las fases del ciclo de vida de las pruebas.
Experto en las diferentes actividades del proceso de prueba y para diferentes tipos de aplicaciones en proyectos de baja a media complejidad.

Quality Engineer

QE

Is a integral part part of the software deign and quality team, is responsible for the generation of a strategic plan to improve the business processes and increase production output.

Forma parte integral del equipo de diseño y calidad de software, es responsable de la generación de un plan estratégico para mejorar los procesos de negocio y aumentar la producción.

Recruiter

Turning into the customer's Focal Point in matters related to recruiting and staffing of the different projects in which s/he has an influence.

Focal en asuntos relacionados con el reclutamiento y la dotación de personal de los diferentes proyectos en los que tiene influencia.

Service Desk

SD

Provide user support and customer service on company-supported computer, applications and platforms. Troubleshoot problems and advise on the appropriate action.

Brindar soporte al usuario y servicio al cliente en computadoras, aplicaciones y plataformas compatibles con la compañía. Solucionar problemas y asesorar sobre la acción adecuada.

Service Leader

Focal for presales.
Gatekeeper for the service.
Definition and assembly of Handbook.
Plan and execute service related activities.
Organize trainings.

Focal para preventas.
Portero para el servicio.
Definición y montaje del Manual.
Planificar y ejecutar actividades relacionadas con el servicio.
Organizar entrenamientos.

Site Manager

SM

Event hosting.
Detect site opportunities.
Focal for bootcamps on the site.
Tell what's new.
Administrative issues.
Focal if there is any problem.
Team support

Anfitrion de eventos.
Detectar oportunidades para la oficina.
Focal para bootcamps en la oficina.
Cuenta las novedades.
Problemas administrativos.
Focal si hay algún problema.
Apoyo de equipo.

Subject Matter Expert

SME

Works together with Project Managers, Tech Leads and TMs in the execution and delivery of large to small projects.
Responsible for all technology definitions into the project ensuring good quality, best practices, following Company processes

Trabaja junto con los gerentes de proyecto, líderes tecnológicos y TM en la ejecución y entrega de proyectos grandes a pequeños.
Responsable de todas las definiciones de tecnología en el proyecto que garanticen la buena calidad, las mejores prácticas, siguiendo los procesos de la Empresa

Tech Partner

It provides more than a technological product, uses agile methodologies and offers a vision, values, methodology to offer something transformative to the client.

Aporta más que un producto tecnológico, utiliza metodologías ágiles y ofrece una visión, valores, metodología para ofrecer algo transformador al cliente.

Tech Partner means an opportunity to grow as a Professional and an Individual

Technical Director

TD

Works together with Program Managers in the execution and delivery of large projects and/or multiple small/medium projects or in small studios.
Responsible for all technology on a large project or several small/medium projects.

Trabaja junto con los gerentes de programa en la ejecución y entrega de grandes proyectos y / o múltiples proyectos pequeños / medianos o en pequeños estudios.
Responsable de toda la tecnología en un proyecto grande o varios proyectos pequeños / medianos.

Technical Leader

TL

Enable our development teams to work effectively and consistently together with the client and support our technology group.
Leader, coach and mentor for the team.
Through technical mastery and leadership, it will coach and elevate the team to perform above their individual potential.

Permita que nuestros equipos de desarrollo trabajen de manera efectiva y consistente junto con el cliente y apoyen a nuestro grupo de tecnología.
Líder, entrenador y mentor del equipo.
A través del dominio técnico y el liderazgo, entrenará y elevará al equipo para que rinda por encima de su potencial individual.

Technical Manager

TM

Works together with Project Managers, Tech Leads and SMEs in the execution and delivery of large to small projects.
Responsible for all technology definitions along with the SME ensuring good quality, best practices, following Company processes.

Trabaja junto con gerentes de proyecto, líderes tecnológicos y pymes en la ejecución y entrega de proyectos grandes y pequeños.
Responsable de todas las definiciones de tecnología junto con la PYME que garantiza la buena calidad, las mejores prácticas, siguiendo los procesos de la Empresa

Test Automation Engineer

TAE

Performing complex tasks on time and in scope with little or no technical supervision on all phases of the automation life cycle.
Expert in the different activities of the automated testing process, including tool selection, automation fwk setup and CI setup for automated testing at different levels and for different types of applications in mid complexity projects.
Collaborating with QE Studio objectives

Realizar tareas complejas a tiempo y dentro del alcance con poca o ninguna supervisión técnica en todas las fases del ciclo de vida de la automatización.
Experto en las diferentes actividades del proceso de prueba automatizado, incluida la selección de herramientas, la configuración de automatización fwk y la configuración de CI para pruebas automatizadas en diferentes niveles y para diferentes tipos de aplicaciones en proyectos de complejidad media.
Colaborando con los objetivos de QE Studio

User experiencie

UX Designer

Focuses con translating user behavior into architecture and interactions that simplifies and create a digital experience.

Se enfoca en traducir el comportamiento del usuario en arquitectura e interacciones que simplifican y crean una experiencia digital.

User Interface

UI Designer

Being capable to perform any type of design work independently and to lead designers of lower seniority.

Ser capaz de realizar cualquier tipo de trabajo de diseño de forma independiente y liderar diseñadores de baja antigüedad.

Visual Designer

VD

Focuses on how to represent the personality of the brand and convey emotions through molding beautiful design elements.

Se enfoca en cómo representar la personalidad de la marca y transmitir emociones moldeando hermosos elementos de diseño.

Test

Probar / Prueba / Test / Testeo

Verbo: Testear / Sustantivo: la Prueba / el Test

Tester

Probador / Tester

Persona que se dedica a Testear algo

QA (Quality Assurance)

Aseguramiento de Calidad

Profesión: Ingeniería de Calidad de Software

QC (Quality Engineer)

Control de Calidad

Profesión: Ingeniería de Calidad de Software

Software

Software

Hardware

Hardware

Feature

Funcionalidad

Functional

Funcional (adjetivo)

Bug

Bug

Defect

Defecto

Error

Error

Test Case (TC)

Caso de Prueba

Test Scenario (TSC)

Escenario de Prueba

Test Suite (TS)

Suit de Pruebas

Test Set (TS)

Set de Pruebas

Test Execution (TX)

Ejecución de Prueba

Re-Test Execution (RTX) / Retesting

Retesteo de Pruba

Steps / Repro Steps

Pasos de Prueba / Pasos de Reproducción

Scripts

Scripts (secuencia de comandos)

Data

Datos de Prueba

Expected Result

Resultado Esperado

Actual Result

Resultado Actual

Test Status

Estado de Prueba / Status de Prueba

User Story (US)

Historia de Usuario

Acceptance Criteria (AC)

Criterios de Aceptación

Business Rules

Reglas de Negocio

Mockup

Mockup (maqueta de diseño)

Scope / Test Scope

Alcance (Funcionalidad) / Alcance de Prueba

Environment

Ambientes (del SUT) / Ambiente, Entorno de Pruebas

Test Plan (TP)

Plan de Prueba

Regression Testing (RGT)

Pruebas de Regresión

Smoke Test (SKT)

Prueba de Humo

Exploratory Test (EXT)

Prueba Exploratoria

E2E Test / End-to-End

Pruebas End-to-End

Graphic User Interface (GUI)

Interfaz de Usuario

Database (DB)

Base de Datos

(API) Application Programming Interface

API

Application Programming Interface

Automation Testing (AUT)

Pruebas de Automatización

Bug Life Cycle

Ciclo de Vida del Bug

Bug Tracking

Seguimiento del Bug

Test Analysis and Planning

Test Plan Management

Is able to create a Test Plan, identify its different components and work based on it

Test Analysis and Planning

Traceability Management

Is able to implement traceability based on Requirements, User Stories, Test Cases and Bugs and use Traceability Matrix

Test Analysis and Planning

Bug Triage

Is able to perform Bug Triage

Test Analysis and Planning

Root Cause Analysis Driving

Is able to perform Root Cause Analysis

Test Analysis and Planning

Testing Coverage Analysis

Is able to assure the Testing Coverage in terms of the execution for functional and no-functional requirements.

Test Analysis and Planning

Requirements Analysis

Is able to interpret test plan, requirements and analyze documents

Test Analysis and Planning

Test Strategies Definition

Is able to define test strategies for different types of problems

Test Analysis and Planning

Project Test Planning

Is able to plan the whole testing of a project (functional aspects; regarding non-functional testing might
require help from an specialist)

Test Analysis and Planning

Test Execution Planning

Is able to plan and prioritize the suite and the test cases properly for different levels of testing

Test Analysis and Planning

Sign-Off

Is able to provide Sign-Off according to the Exit Criteria defined

Test Analysis and Planning

Exit Criteria

Is able to define Exit Criteria for Sign-Off documents

Test Design

Functional Testing

Is able to design Functional test cases including preconditions, priority and the complete structure

Test Design

Integration Testing

Is able to design Integration test cases

Test Design

Smoke Testing

Is able to design Smoke test cases

Test Design

Regression Testing

Is able to design Regression Test Cases including business coverage scenarios and product vision

Test Design

Testing Techniques

Is able to perform:

• Boundary Values

• Equivalence partitioning

• State Diagram

• Decision Tables

• Specification-based Design

Test Design

Root Cause Analysis Techniques

Is able to perform:

• Fishbone diagram

• Pareto Chart

• Tree diagram

• Flow charts/Process Mapping

• Check sheets

• Sampling

• Control charts

Test Design

Peer Review

Is able to perform peer review activities

Test Design

Session Based Test Management

Is able to design Session based test management test cases (Missions/Charters)

Test Design

Behaviour Driven Development

Is able to design Behaviour Driven Development test cases

Test Design

Services Testing

Is able to design Services test cases

Test Design

Accessibility Testing

Is able to design Accessibility test cases based on the guidelines WCGAG 2.0 (AAA, AA, A)

Test Design

Internationalization Testing

Is able to design Internationalization test cases

Test Estimation

Tasks Estimation

Is able to take active participation in the planning and estimation tasks of the project and validate other team member estimations

Test Estimation

Estimation Techniques

Is able to estimate using techniques like:

• Top down

• According to budget

• WBS

• Early project data

• TPA

Test Estimation

Project Estimation

Is able to assess testing efforts for all project stages

Test Execution

Functional Testing

Is able to execute Functional test cases

Test Execution

Regression Testing

Is able to execute Regression test cases

Test Execution

Integration Testing

Is able to execute Integration test cases

Test Execution

Smoke Testing

Is able to execute Smoke test cases

Test Execution

Exploratory Testing

Is able to perform Exploratory Testing

Test Execution

Static Testing

Is able to perform:

• Technical Review

• Walkthroughs

• Inspections

Test Execution

Web Testing

Is able to test Web Applications

Test Execution

Desktop Applications Testing

Is able to test Desktop Applications

Test Execution

Database Testing

Is able to execute and generate SQL sentences (select, update, insert, delete, join, order by, group by, count)

Test Execution

Risk-Based Testing

Is able to analyse risks and define testing scope and Test Suites based on them

Test Execution

Compatibility Testing

Is able to perform Compatibility Testing (cross-browser testing, cross-OS locally and using cloud platforms )

Test Execution

Session Based Test Management

Is able to execute Session Based Test Management (Missions/Charters)

Test Execution

Behaviour Driven Development

Is able to execute Behaviour Driven Development

Test Execution

Entry Criteria

Is able to identify the Entry Criterias

Test Execution

Services Testing

Is able to execute test cases for Services testing

Test Execution

Accessibility Testing

Is able to execute test cases for Accessibility testing

Test Execution

Internationalization Testing

Is able to execute Internationalization test cases